# Frequently Asked Questions

_Find answers to common questions about Gyre Research's portfolio analytics platform._

## General

### What is Gyre Research?

Gyre Research is a no-code, cloud-based quantitative analytics platform that unifies institutional-grade portfolio tools, risk monitoring, performance analysis, and compliance oversight with a client-specific LLM to help investment teams surface answers in plain language.

### Who is Gyre Research designed for?

Gyre Research is built for investment managers, hedge funds, asset managers, and institutional investors who need robust portfolio analytics, risk management, and compliance monitoring without the complexity of traditional systems.

### What kind of support do you provide?

All plans include email support with priority options available. Enterprise clients receive dedicated account management, phone support, and custom training. Our knowledge base and video tutorials are available 24/7.

## Platform

### How does the platform work?

Our platform integrates seamlessly with your existing data sources, processes portfolio data in real-time, and provides comprehensive analytics through an intuitive dashboard. The AI-powered LLM allows you to query your data in natural language and receive instant insights.

### What metrics and analytics are available?

Gyre provides hundreds of turn-key analytics including performance attribution, risk decomposition, factor exposure analysis, drawdown metrics, Sharpe ratios, compliance monitoring, and customizable reporting. All metrics are institutional-grade and audit-ready.

### Can I customize reports and dashboards?

Absolutely. Our platform offers fully customizable reporting with drag-and-drop layouts, custom KPIs, branded templates, and automated distribution. You can save custom views and share them with your team.

## Integration

### How does data integration work?

We support seamless integration with major custodians, portfolio management systems, and data providers. Our platform harmonizes disparate data feeds into a single source of truth, eliminating manual data reconciliation.

### Do you provide API access?

Yes, we offer comprehensive REST and GraphQL APIs for programmatic access to all platform features. Our API documentation includes examples in multiple programming languages and SDKs for common platforms.

## Security

### How is my data secured?

All traffic is encrypted in transit with TLS 1.3 and HSTS enforced on every request. We run behind a strict content security policy and modern security headers. The platform runs on Oracle Cloud Infrastructure (OCI), inheriting Oracle's SOC 1/2/3, ISO 27001, PCI DSS, and regional data-residency posture for physical, environmental, and network layers.

### What compliance standards do you meet?

The platform is designed to support your regulatory obligations: GIPS 2020 compliant performance calculation, double-entry accounting with full audit trail per transaction, and immutable calculation lineage suitable for SEC, FINRA, and EU reporting. For infrastructure-layer attestations (SOC 2 Type II, ISO 27001, PCI DSS), we inherit Oracle Cloud Infrastructure's (OCI) certifications via the shared-responsibility model.

## Pricing

### How is pricing structured?

Our pricing is based on assets under management (AUM) and feature requirements. We offer flexible plans for teams of all sizes with no hidden fees. Contact our sales team for a customized quote based on your specific needs.

### Is there a free trial available?

Yes, we offer a 30-day free trial with full platform access. No credit card is required to start your trial. Our team will provide onboarding support to help you get the most value during the trial period.

